Shipping & Returns
Thank you for visiting and shopping at BONEBRIGHT​
Following are the terms and conditions that constitute our Domestic Shipping Policy.
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone immediately.
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All orders are shipped via FedEx Standard at a flat rate of $15
If you would like your order shipped 2 Day Express a flat rate of $25 will apply
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You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
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BONEBRIGHT is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
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Return & Exchange Policy
We want you to love your new purchase. If you are not 100% satisfied, you can return the product and get a full refund or exchange the product for another one, be it similar or not.
You can return a product for up to 14 days from the date you purchased it.
Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt.
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